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Listening

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Author Topic: Listening  (Read 1030 times)
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guest88
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« on: Nov 18, 2016 06:49 pm »

yes, especially important when a person may lash out. keeping calm and understanding what they are conveying, not the words they are spewing, has been a way for me to embrace the entire ordeal with a more compassionate tone which usually helps scale everything down and find resolution that much quicker.

cheers
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